Every module, mapped to how you actually work.

A strict order-to-report state machine — Collect → Assess → Process → Results → Approve — so nothing skips a step and nothing gets reported twice.

• Unified test booking with inline billing & packages
• Sample collection, chain of custody & home collection
• Two-way analyzer interfacing — ASTM & HL7/MLLP, host-query, RS-232 — with a 54-machine catalog
• QC & Westgard rules with a release gate before results go out
• Multi-parameter result entry, derived indices & formula engine
• Two verification modes — auto or manual per lab; auto handles in-range normals only, pathologist approval is never skipped
• Delta checks against the patient's own history
• Culture, histopathology & cytology reporting
• Smart PDF reports with public QR verification
• WYSIWYG report template designer — the template drives the printed PDF
• Outsourcing to reference labs & EQA workflows
• LOINC-mapped test catalogue with referral commissions

From the OPD queue to discharge — with the safety gates fired at the moment of care, not in a retrospective report.

• OPD with SOAP notes, ICD-10 coding & e-prescriptions
• Appointments, slots & token queue
• IPD wards, bed management, nursing charts & MAR
• OT management with WHO Surgical Safety Checklist & implant register
• ER with deterministic AI triage scoring + human review queue
• ICU flowsheets & blood bank with its own workspace
• Four-gate discharge workflow
• ICU scoring built in: APACHE-II, SOFA, MEWS, Braden
• MLC register with police intimation & ambulance dispatch
• Specialty suites: dialysis, CSSD, dental, physio, maternity, RPM, teaching & research
• Telemedicine with real video rooms, e-Rx & in-consult chat

From order to signed report — with the images one click away.

• Radiology orders with auto accession numbers & modality worklists
• Orthanc PACS integration with an embedded OHIF DICOM viewer
• Structured reports, approvals & amendment trails
• Critical findings with notify-and-acknowledge workflow
• Radiation dose register & film issue register
• Teleradiology & outsourcing support

Front-desk speed with back-office control — every rupee lands in a ledger.

• GST invoices & receipt printing (thermal-friendly)
• Quick booking from the dashboard — book, bill, print in one pass
• Health packages & checkup store
• Insurance / TPA credit, statements & ageing escalation
• PM-JAY case desk: eligibility, pre-auth, STG review & claims
• GST e-invoicing (IRN) via the NIC portal
• Online payment links via Razorpay, with auto-reconciliation
• OTP-gated discount approvals & refund workflows
• Cash registers with day-end collection & reconciliation
• Referral & commission engine with payouts, TDS & a referrer portal
• Revenue dashboards with drill-down parity

Dispense fast; let the registers write themselves.

• FIFO dispensing with batch & expiry tracking
• NDPS narcotic register — auto-written on every scheduled-drug dispense
• Platform-wide canonical item & drug catalogue
• Indents, purchase & stock across departments
• Multi-branch stock visibility (hub-and-spoke networks)
• Store workspace with its own role-gated screens

The patient-facing layer most Indian HIS vendors bolt on later — built in here.

• Patient portal with reports & history
• WhatsApp report sharing
• QR self-registration at the front desk
• Self check-in kiosk mode
• Public clinic microsite with online booking
• Blood availability page & NPS surveys
• Mobile apps: patient, phlebotomist, doctor & staff (Flutter)
• White-label app builds in your lab's own brand
• Multi-channel campaigns: SMS, WhatsApp, email & push
• NPS surveys, patient recalls & loyalty points
• Installable PWA portals with push notifications

Multi-tenant by architecture, governed by design.

• A dedicated database per institution — no shared schemas
• Role-based access with a curated role catalog
• Per-role user handbooks generated from the live permission matrix
• Audit logs across clinical & financial actions
• Feature registry: modules gated per institution type & plan
• Document designer for letterheads, ID cards & certificates
• Multi-theme engine with per-institution branding
• Multi-branch networks with capability routing
• Enterprise SSO (OIDC), MFA & IP allowlists
• Scoped API keys, outbound webhooks & a public developer guide
• Segregation-of-duties rules & time-bound role grants

The back office that keeps a hospital running — staff, machines, kitchens, tickets.

• HR: duty rosters, attendance, leave & overtime
• Full payroll engine with payslip PDFs
• Staff credential & licence expiry alerts, training records
• Biomedical assets: AMC, PPM schedules, calibration & downtime
• Dietary kitchen: diet orders with meal delivery tracking
• Ambulance fleet & dispatch, housekeeping & linen
• Helpdesk with SLA timers & approval workflows
• Procurement with three-way match: PO ↔ GRN ↔ vendor invoice

The paperwork of NABL and NABH, kept as living records all year — so assessment day is just another day.

• Clause-wise accreditation tracking — assessments & evidence against the standard's clause library
• EQA programs, cycles & result tracking
• Measurement uncertainty & method validation records
• Non-conformances with CAPA actions & closure
• Staff competency assessments & management review meetings
• Risk register & controlled quality documents
• NABH audits with checklists & responses
• Patient safety events, HAI surveillance & nursing quality indicators